Returns | Exchanges

We have a 30-day return policy, which means you have 30 days after receiving your order to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

How do I return my order?

To start a return, email us at hello@linenplayground.com.au. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. 

Shipping costs are non-refundable and you will be responsible for paying return shipping costs.

What if my order is damaged?

If a faulty item happens to slip past our strict quality control measures, we will happily offer you a refund or a replacement item. Linen Playground will cover the cost of return shipping.

What about refunds?

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If you receive a refund, the cost of return shipping will be deducted from your refund.